Privacy Policy

Effective January 1, 2026

A&B Hoover Concrete Construction, concretehoover.com, estimates@concretehoover.com

What this policy covers

This policy explains how A&B Hoover Concrete Construction, a concrete contractor in Hoover, AL, handles the information you share with us through this website. It applies when you browse any page, starting with our home page, and when you call, email or fill out a form to ask about a driveway, patio or other concrete job.

If you'd like to know more about who we are before you reach out, our About page covers that. By using this site, you agree to the practices described here.

Information we collect

Information you give us. When you ask for an estimate or send a question, you give us details like your name, phone number, email address, the address of the property and a description of the job. You may also send photos of a cracked slab, a sinking walkway or a spot where water pools, and we keep those with your request.

Information collected automatically. Like most websites, ours records basic technical details when you visit. These include your browser and device type, the pages you view, how you found the site and a general location based on your IP address.

Cookies. Our site and the tools it uses may place small files called cookies on your device so pages load properly and so we can see which pages people use. You can block or delete cookies in your browser settings, and you'll still be able to read the site and contact us.

How we use your information

We use what you send us to reply to you, set up a visit to look at your property, prepare your estimate and, if you hire us, schedule and do the work and follow up afterward.

We keep job records so we can answer questions about past work and keep the business and tax records we're required to keep.

We use website data in summary form to see which pages are useful and fix the ones that aren't.

We don't sell your personal information, and we don't share it with anyone for their own marketing.

Who we share it with

We share information only with the outside services that help us run the business, and only what they need to do their part. That includes the service that receives our contact form submissions, our website host, analytics tools, and our email and phone providers. These services handle your information under their own privacy policies.

We may also share information when the law requires it, to protect our rights or someone's safety, or as part of a sale or transfer of the business.

How long we keep it

If you hire us, we keep your contact details and job records for as long as we need them to stand behind the work and meet our record-keeping duties. If you asked about a job and decided not to go ahead, we keep your details only as long as they're useful for following up on that request, then delete them.

Website data collected by analytics tools is kept according to those tools' settings, and we look at it only in summary form.

How we protect it

We take reasonable steps to keep your information safe, like limiting who can see it and using services that protect the data they hold. No website or email system is completely secure, though, so please don't send bank account numbers, card numbers or similar sensitive details through our forms or by email.

Your choices and rights

You can ask us to show you the personal information we hold about you, correct it or delete it. You can also tell us to stop following up with you at any time.

Some states give their residents added privacy rights, and we'll honor the ones that apply to you. We may need to confirm who you are before we act on a request, so we don't hand your information to the wrong person.

Children's information

This site is meant for adults planning work on their homes and properties. We don't knowingly collect information from children under 13, and if we learn that we have, we delete it.

Changes to this policy

We may update this policy when our services or the tools we use change. The current version is always the one on this page, and if you keep using the site after an update, the updated policy applies.

How to raise a privacy concern

If you have a question about your information, want to make a request or think we've handled something wrong, call us at (205) 325-9006 or send a message through our Contact page. Tell us what you need, and we reply within 1 business day.